• Trevor Lattin

Case Study: Workforce realignment at hospital system



A network of 14 acute care hospitals needed support to align its workforce to effectively execute their new strategic vision and business plan over a five-year period. Key business objectives included:


  • Improved care and focus on the patient experience through service excellence, quality, and satisfaction.

  • Service expansion and market share growth while gaining efficiencies.

  • Refreshed organizational brand, with an emphasis on mission, vision, and values.

  • Improved organizational culture


The team, experienced in human capital and organizational dynamics, assisted in the organizational readiness assessment, transition planning, and execution. While examining talent acquisition, on-boarding, training, development, retention, succession planning, reinforcing culture and values, performance improvement, and getting operational efficiencies, the team evaluated and made recommendations for existing workforce planning practices and relevant HR processes, leading industry practices, risk analysis, and quantitative HR analysis.

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